Privacy policy

We only collect data strictly necessary to operate the service: account information (name, email, company), billing data (securely processed via Stripe), and technical connection logs. This data is essential to provide access to the platform and support.

The collected data is processed for the following purposes: account management, delivery of subscribed services, billing and accounting, technical support, and service improvement. We may also use your email to inform you about important product updates.

In accordance with the GDPR, you have the right to access, rectify, port, and delete your data. You may also object to processing for legitimate reasons. To exercise these rights, contact us at contact@hexatenberg.com.

Your personal data is retained for the duration of your contractual relationship with Hexatenberg, plus statutory limitation periods (e.g., 10 years for accounting data). Inactive data is deleted or anonymized after this period.

We implement technical and organizational security measures (encryption, restricted access) to protect your data. We only share data with trusted processors (hosting, payment, email) who are also GDPR compliant. No data is sold to third parties.